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⛔️ Slack is not a messaging tool

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"Slack is just for messaging"

Every product out these days has some kind of communication feature and most are just that -- messaging. They allow for collaboration within the tool and that's that. You need to use other applications? Go into those other applications. You need to work with customers or partners? Go into other applications. Context switching is your life and it's killing your time, productivity and happiness.

"We found that, on average, the cost of a switch is little over two seconds and the average user in the dataset toggled between different apps and websites nearly 1,200 times each day. That means that people in these jobs spent just under four hours a week reorienting themselves after toggling to a new application. Over the course of a year, that adds up to five working weeks, or 9% of their annual time at work."*

What if you could reduce that? Slack is your universal remote. It allows you to connect to everything and automate business processes not only within Slack, but integrated across all of your applications. It's a place where work flows between your people, systems, partners and customers -- all in one place! A single pane of glass. A single engagement layer. In a digital-first world, Slack makes work simpler, more pleasant and more productive.


And there is data to back that up*:

  • 24% faster to reach full employee productivity

  • 35% faster

  • 36% faster case resolution

  • 36% fewer meetings

  • 60% fewer emails

  • 69% of users depend on Slack to get work done

  • 71% would be unhappy if Slack were taken away

  • 85% say Slack has improved communication

  • 86% feel their ability to work remotely has improved

  • 88% feel more connected to their teams

  • 338% return on investment

What else? Slack and the market around it continues to evolve and grow. In the next year there are exciting updates coming (Workflow Builder 2.0, Slack Canvas, Next-Gen Platform) that will further increase its value and power making more things possible and opening the door to more. Plus, there is a constantly increasing amount of companies building apps to integrate their products into Slack and a $100 million Slack Fund dedicated to helping that market thrive.

People just gravitate toward Slack,” says Bob McDonald, IBM’s vice president of CRM experience. “It’s so effective and intuitive that teams naturally want to use it. With Slack, you can deliver business results inside the company—as well as extend those to customers and partners.

Slack offers so much more than just direct synchronous messaging. The capabilities and processes discussed can be used asynchronously, which aligns with the desire of 94% of employees for flexibility in their work schedule. Employees who cannot have flexibility in their schedules have 3.4x worse work-related stress and anxiety and 2.2x worse work-life balance.*


And finally, in addition to its functional benefits, Slack also offers a fun and engaging user experience through emojis, gifs, engagement apps - this level of engagement and enjoyment is rare among business tools. You won't have to force your team to use it!


Leaves you thinking, how can I get started? Glad you asked! We are currently offering completely free consultations to help. Contact us, we'd love to discuss with you.

Slack - Where the future works
 

* References: 1 | 2 | 3 | 4 | 5

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