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🔊 About Us

Growing towards the future of work

After a substantial amount of time in the Salesforce Consulting world, we decided to take on a new challenge. Our company runs on Slack and helps other companies adapt to the digital-first future of work with it. Our mission is to assist businesses in adapting and adopting a Slack-first approach to work.

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📖 Our Story

Towards the end of 2020, we identified a gap in the market. While there were global systems integrators (SI) beginning to offer Slack services, and smaller agencies that had incorporated Slack as a line of business, there was not a single company that was fully dedicated to helping customers optimize and utilize Slack. Recognizing this need, 21b was created.

Since our establishment, we have been committed to helping our customers navigate their digital-first journey with Slack. This includes creating a Digital HQ, which serves as a central hub for communication and collaboration within an organization, and continuously optimizing it to fit the specific needs and goals of each individual customer.

One of the ways we help our customers is by assisting them in changing the way they work using Slack. This includes promoting the use of asynchronous communication as a default, and implementing best practices for remote teams. By adjusting traditional business processes, we ensure that our customers are set up for success as we move towards a future where remote work is increasingly prevalent.

But our commitment to helping customers doesn't stop there. We are also dedicated to growing and developing the workforce. Our goal is to create the next generation of consultants, with a superior level of expertise in Slack and digital-first operations. To achieve this, we actively seek out individuals who are switching careers, and provide them with training, mentorship and hands-on experience to help them break into the consulting field. Through this approach, we are building a team of experts who are equipped to provide the highest level of service to our customers.

👋 Meet The Founders

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