🔊 About Us
Growing towards the future of work
After a substantial amount of time in the Salesforce Consulting world, we decided to take on a new challenge. Our company runs on Slack and helps other companies adapt to the digital-first future of work with it. Our mission is to assist businesses in adapting and adopting a Slack-first approach to work.
📖 Our Story
Towards the end of 2020, we identified a gap in the market. While there were global systems integrators (SI) beginning to offer Slack services, and smaller agencies that had incorporated Slack as a line of business, there was not a single company that was fully dedicated to helping customers optimize and utilize Slack. Recognizing this need, 21b was created.
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Since our establishment, we have been committed to helping our customers navigate their digital-first journey with Slack. This includes creating a Digital HQ, which serves as a central hub for communication and collaboration within an organization, and continuously optimizing it to fit the specific needs and goals of each individual customer.
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One of the ways we help our customers is by assisting them in changing the way they work using Slack. This includes promoting the use of asynchronous communication as a default, and implementing best practices for remote teams. By adjusting traditional business processes, we ensure that our customers are set up for success as we move towards a future where remote work is increasingly prevalent.
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But our commitment to helping customers doesn't stop there. We are also dedicated to growing and developing the workforce. Our goal is to create the next generation of consultants, with a superior level of expertise in Slack and digital-first operations. To achieve this, we actively seek out individuals who are switching careers, and provide them with training, mentorship and hands-on experience to help them break into the consulting field. Through this approach, we are building a team of experts who are equipped to provide the highest level of service to our customers.
