Slack is where work happens, 21b is where results happen

At 21b, we are passionate about helping businesses transform how they communicate, collaborate, and work together. As a leading provider of all Slack services, we work with organizations of all sizes to optimize their workflows, streamline communication, and unlock the full potential of Slack.
Our mission is to empower businesses to thrive in a digital-first world by fostering collaboration and productivity through innovative Slack solutions.
I created 21b with a singular focus on Slack because I believe it’s the most powerful tool for modern collaboration. By dedicating ourselves entirely to Slack solutions, we’re able to truly master the platform and help businesses leverage its full potential. Slack isn’t just a messaging app; it’s a game-changer for how teams connect, collaborate, and achieve results—and that’s what inspired me to build a company that helps others harness that power.
Matt Roy, Founder, 21b
Slack Community Leader—Philadelphia
2x Slack Certified
LinkedIn
Our Story
Towards the end of 2021, we identified a gap in the market. While there were global systems integrators beginning to offer Slack services, and smaller agencies that had incorporated Slack as a line of business, there was not a single company that was fully dedicated to helping customers optimize and utilize Slack. Recognizing this need, 21b was created.
We aim to be the trusted partner that drives transformation, helping organizations embrace a Slack-first approach that enhances communication, engagement, and efficiency. Together, we create workplaces that are not only more productive but also more connected and inspired.
We pride ourselves on our ability to understand the specific challenges our clients face, offering customized solutions and expert support that makes a difference. We’ve helped organizations across various industries improve their internal communication, enhance productivity, and drive results.

Integrity
Honesty and truthfulness first.
Simplicity
Keep it simple, always.
Radicality
Fundamentally changing how teams work.
Efficiency
Work smarter, not harder.
Our Values
Partners
Partnerships allow us to provide you with the best solutions for optimizing communication, enhancing productivity, and driving business success. Our partners provide best-in-class solutions, ensuring that your team has the tools and support needed to thrive in today’s fast-paced, digital-first world.