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At 21b, we're always looking for ways to enhance how we deliver support, collaborate with partners, and engage customers, all directly in...

Salesloft, the provider of the first AI-powered Revenue Orchestration Platform, acquired Drift, the buyer experience and Conversational...

Agentforce is a powerful new feature in Slack that leverages the capabilities of artificial intelligence to create autonomous agents...

If you've been around the Slack block for a while, chances are you've either been part of or heard of a Slack migration between...

Explore Slack's latest dev tools: Easily create emoji functions using JavaScript in Bolt with our guide. Quick, fun, and simple!

Build Salesforce record-triggered flows directly in Slack with Slack Sales Elevate and never log in to Salesforce again! 🤣

Free Enterprise Grid sandboxes!? Whaaat?!

Unwrap all the treasures of Slack's capabilities, from channel magic to powerful integrations to AI.

21b - Slack expertise and delivering work on Slack for Slack at warp speed!

Data migrations can be as nerve-wracking as a high-wire act with the ever present risk of losing or compromising company data. The...

In the article, we'll quickly review each hot new enhancement with ideas on how these features will change work and increase productiv

Today I'll be walking you through how we created a PHI compliant service request process in Slack with a Slack Enterprise Workbot via...

🧠 Did you know that every single paid Slack workspace has access to Workflow Builder and that anyone and everyone can automate routine...

In 2022, The Home Check Company had just acquired Salesforce and an independent consultant was helping them get Sales Cloud off the...

It's not every day you get to work with an industry-leading training and education company like Product School . Especially one that is...

Whew! What a few days! With nearly 40 Slack specific sessions , there were plenty of exciting updates around new and upcoming features....

In this blog post, we will explore the differences between a Slack Administrator, Developer, and Consultant, and how they can help businesse

Say goodbye to manual spreadsheet updates and the hassle of switching between applications as Google Sheets for Workflow Builder helps...

✨ Slack•cep•tion ✨ noun 1. Using Slack Workflow Builder to automate Slack training within the Slack platform. For maximum effectiveness...

"Slack is just for messaging" Every product out these days has some kind of communication feature and most are just that—messaging. They...