At 21b, we're always looking for ways to enhance how we deliver support, collaborate with partners, and engage customers, all directly in...

Agentforce is a powerful new feature in Slack that leverages the capabilities of artificial intelligence to create autonomous agents...

Explore Slack's latest dev tools: Easily create emoji functions using JavaScript in Bolt with our guide. Quick, fun, and simple!

Build Salesforce record-triggered flows directly in Slack with Slack Sales Elevate and never log in to Salesforce again! 🤣

Free Enterprise Grid sandboxes!? Whaaat?!

Unwrap all the treasures of Slack's capabilities, from channel magic to powerful integrations to AI.

21b - Slack expertise and delivering work on Slack for Slack at warp speed!

In the article, we'll quickly review each hot new enhancement with ideas on how these features will change work and increase productiv

🧠 Did you know that every single paid Slack workspace has access to Workflow Builder and that anyone and everyone can automate routine...

Whew! What a few days! With nearly 40 Slack specific sessions , there were plenty of exciting updates around new and upcoming features....

In this blog post, we will explore the differences between a Slack Administrator, Developer, and Consultant, and how they can help businesse

Say goodbye to manual spreadsheet updates and the hassle of switching between applications as Google Sheets for Workflow Builder helps...

✨ Slack•cep•tion ✨ noun 1. Using Slack Workflow Builder to automate Slack training within the Slack platform. For maximum effectiveness...

"Slack is just for messaging" Every product out these days has some kind of communication feature and most are just that—messaging. They...

Last week, articles came out about how Slack isn't working for Shopify. What you can tell from the complaints and changes (dubbed "chaos...

It's been estimated that the average cost-per-hire is at least $4,125 per employee , with that new hire expected to be fully productive...

After Sales Cloud, Service Cloud is one of Salesforce's main clouds and allows your team to deliver instant, personalized service and...

It's no surprise that Sales Cloud is Salesforce's main cloud, and therefore by extension, the Sales Cloud for Slack App will be the main...

In our second Slackmas Series installment ( first here ), we'll review the similarly named Salesforce for Slack app (vs the original...

In the first how-to guide installment of the Slackmas Series we'll review the first, the OG. The Salesforce app for Slack was the first...